Shipping Policy for Pathans Apple Infotech Pvt. Ltd.
Welcome to Pathans Apple Infotech Pvt. Ltd! We’re excited to have you as a customer. Our digital products are designed to be delivered instantly and efficiently, ensuring you get immediate access to your purchase. This policy outlines our shipping and delivery processes for digital products.
Delivery Method
All digital products are delivered electronically. Upon purchase, you will receive an email with a download link or access instructions for your product. No physical shipping is required.
Delivery Time
Instant Delivery: Most digital products will be available for download immediately after purchase.
Email Confirmation: You will receive a confirmation email with download instructions within a few minutes of your purchase. Please check your spam or junk folder if you do not see this email in your inbox.
Access and Download Instructions
Access Link: After completing your purchase, you will be provided with a direct link to download or access your digital product.
Account Access: If you have created an account on our website, you can also access your digital products through your account dashboard under the “My Downloads” section.
Troubleshooting Delivery Issues
Email Issues: If you do not receive your confirmation email within 15 minutes, please check your spam or junk folder. If the email is not there, contact our customer support team at [support@appledigitech.com].
Download Problems: If you encounter any issues downloading your product, please try using a different web browser or device. If the problem persists, contact our customer support for assistance.
Refund and Return Policy
Non-Refundable Products: Due to the nature of digital products, we generally do not offer refunds or exchanges. Please ensure that the product meets your requirements before purchase.
Exceptions: If you experience issues with your digital product that cannot be resolved, please contact our customer support team. We review refund requests on a case-by-case basis.
Customer Support
Support Hours: Our customer support team is available Monday to Friday, 9 AM to 5 PM (GMT+5:30).
Contact Information: For any questions or assistance, please contact us at [support@appledigitech.com].
Policy Updates
We may update our shipping policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.
Thank you for choosing Pathans Apple Infotech Pvt. Ltd. We are committed to providing you with the best digital products and exceptional customer service.
Apple DigiTech
support@appledigitech.com